Exchange & Return Policy
We aim to ensure that you are fully satisfied with your purchase. If the item you receive is damaged or faulty, you are entitled to request a return within 30 days from the date of receiving your order.
How to Request a Return
Contact Us Within 30 Days
Send an email to our customer service team, providing your order number and the reason for the return. If the product is not damaged or faulty, please clearly specify your reason.
Wait for Return Authorization
Our customer support team will reply with the return instructions and the return address.
Repackage Your Item
Make sure the product is in its original condition, with all tags, original packaging, and any accessories included. Also, please include proof of purchase.
Ship the Item
Send the parcel through your local post office. Be certain to obtain and retain the shipping receipt.
Send Us the Shipping Proof
Email us a clear photo or a scanned copy of the shipping receipt. We will process the refund once we receive and inspect the returned item.
Please Note:
Return shipping costs are the customer’s responsibility unless the item is defective.
Items must be unused, unwashed, and in a resellable condition to be eligible for return.